Shipping Policy – Martiniprati
Thank you for choosing Martiniprati for your small wallet needs. We are committed to ensuring a smooth and efficient shipping experience for our customers. Please review the following Shipping Policy to understand our shipping methods, delivery times, and other important details.
- Order Processing Time a. Once you place an order on the Martiniprati website, please allow 1-2 business days for order processing and verification. We strive to process orders promptly to ensure timely shipment. b. During peak seasons or promotional periods, order processing times may be slightly longer. We appreciate your patience and understanding.
- Shipping Methods and Delivery a. We offer shipping within the United States and select international destinations. b. For domestic orders within the United States, we use reliable shipping carriers to deliver your package. The shipping method and carrier may vary depending on the size, weight, and destination of your order. c. For international orders, please note that additional customs fees, taxes, or duties may be incurred upon delivery. These charges are the responsibility of the customer and may vary depending on the destination country’s regulations. d. Please refer to our Shipping Options page during the checkout process to see the available shipping methods and estimated delivery times for your location.
- Tracking Information a. Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. This tracking number allows you to monitor the progress of your package during transit. b. Please note that tracking information may take up to 48 hours to update after the package has been shipped.
- Shipping Fees a. Shipping fees are calculated based on the weight, size, and destination of your order. The shipping cost will be displayed during the checkout process before you confirm your purchase. b. Occasionally, we may offer promotions or free shipping on select products. Please refer to the specific terms and conditions of the promotion for more information.
- Delivery Times a. The estimated delivery times provided during the checkout process are approximate and not guaranteed. Actual delivery times may vary depending on factors such as weather conditions, shipping carrier delays, or customs clearance for international orders. b. We make every effort to ensure your order is delivered within the estimated timeframe. However, we cannot be held responsible for any delays caused by circumstances beyond our control.
- Shipping Address a. It is the customer’s responsibility to provide accurate and complete shipping information, including the correct shipping address and contact details. We are not responsible for any delays or delivery issues arising from incorrect or incomplete address information provided by the customer.
- Lost or Damaged Packages a. In the unlikely event that your package is lost or damaged during transit, please contact our customer support team at firstname.lastname@example.org. We will work with the shipping carrier to investigate the issue and resolve it in a timely manner.
- Order Tracking and Support a. If you have any questions or concerns regarding your order’s shipping status, tracking information, or delivery, please contact our customer support team at email@example.com. We are here to assist you and provide the necessary support.
We strive to provide excellent service and ensure your complete satisfaction with our products and shipping experience. If you have any further questions or inquiries, please don’t hesitate to reach out to us at firstname.lastname@example.org.